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Our Reviews

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The Best Place To Get A Car From! They\'ll Make Sure You Leave In Something!

Sheneka Smith

Scott is a excellent sells man he is so patient and very understanding and did everything to make my experience of getting a vehicle smooth. I would recommend him as the person to deal with.

Marcia smith

Just spoke with Scott, whom was very honest and polite, and the conversation literally warmed my heart. Scott took the time to listen to me but didn't judge me, in fact I could hear the smile in his voice. He also didn't lie to me or make me any guarantees, which I appreciate. I sell cars myself and I believe honesty is ALWAYS the best policy in business AND in life. I also liked the fact that he said Wendy was like a mother to him and she placed him under her wing. I actually bought a vehicle from Wendy back in 2016, and I really appreciated the way she treated me back then. It sounds like her son has truly picked that up from her. I am already feeling the vibe and whether they can help me or not, please do me a favor and go see Scott at Basic Auto RVA. I know for sure that they care for each other and they care for their clients. If you are going to buy a car anyway, buy it from genuine people in a family oriented company.

It was a pleasure speaking with you Scott! Please tell Wendy that I have a big mouth and I am spreading the good news but we can't call it a "come back", she's been here for years! :)

- Tomekia

Tomekia Lomax

I was a first time buyer. They made the experience amazing. 5 stars all across the board. I love the vibe and energy of the place and they find what’s right for you not just focused on making money. Scott and Chris are the way the to go if you are looking at buying a new vehicle.

Leah Malone

I had a very pleasant transaction yesterday! Went in to get a trade in done and was able to keep my car and get another one which by the way I am very satisfied with the vehicle I got. Actually more than satisfied! Thank you Mike and Scott for all your help 🙂.

April Wright

This was my first time getting a car from Basic Auto and I must say I had a great experience. I will definitely return and refer everyone I know. Everyone there was awesome. Great customer service! I am so happy I chose Basic Auto. Thanks again guys!!!

DeShantae Robinson

This is my third vehicle from Wendy and her staff they make me feel like family! The quality of the cars is excellent and the customer service of the staff is FANTASTIC!!! Scott answered all my Questions about the car and helped me make a decision on my top two choices Damien answered my endless questions about my paperwork. When the day comes to make my next vehicle purchase I will be buying here Until then I recommend you go buy your next car her it is a great experience

Jennifer Conde

The team here is so awesome!!.. I would come back again!😊

Patricia Carter

I can't say enough good things about Basic Auto RVA. Scott kept in touch with me on a regular basis to assure me they would do everything to get me a nice reliable vehicle. Wendy worked her magic and made it happen with the financing. Then Damien wrapped it all up answered all of my questions. I can't thank them enough. I went in and drove away with a very nice Vehicle that I love. I will definitely be purchasing my next vehicle with them when the time comes.

Tara Bateman