If You Are Thrilled With Your Car Buying Experience,
Click Here To Send Us A Review!
The Best Place To Get A Car From! They\'ll Make Sure You Leave In Something!
Scott is a excellent sells man he is so patient and very understanding and did everything to make my experience of getting a vehicle smooth. I would recommend him as the person to deal with.
Just spoke with Scott, whom was very honest and polite, and the conversation literally warmed my heart. Scott took the time to listen to me but didn't judge me, in fact I could hear the smile in his voice. He also didn't lie to me or make me any guarantees, which I appreciate. I sell cars myself and I believe honesty is ALWAYS the best policy in business AND in life. I also liked the fact that he said Wendy was like a mother to him and she placed him under her wing. I actually bought a vehicle from Wendy back in 2016, and I really appreciated the way she treated me back then. It sounds like her son has truly picked that up from her. I am already feeling the vibe and whether they can help me or not, please do me a favor and go see Scott at Basic Auto RVA. I know for sure that they care for each other and they care for their clients. If you are going to buy a car anyway, buy it from genuine people in a family oriented company.
It was a pleasure speaking with you Scott! Please tell Wendy that I have a big mouth and I am spreading the good news but we can't call it a "come back", she's been here for years! :)
I was a first time buyer. They made the experience amazing. 5 stars all across the board. I love the vibe and energy of the place and they find what’s right for you not just focused on making money. Scott and Chris are the way the to go if you are looking at buying a new vehicle.
I had a very pleasant transaction yesterday! Went in to get a trade in done and was able to keep my car and get another one which by the way I am very satisfied with the vehicle I got. Actually more than satisfied! Thank you Mike and Scott for all your help 🙂.
This was my first time getting a car from Basic Auto and I must say I had a great experience. I will definitely return and refer everyone I know. Everyone there was awesome. Great customer service! I am so happy I chose Basic Auto. Thanks again guys!!!
This is my third vehicle from Wendy and her staff they make me feel like family! The quality of the cars is excellent and the customer service of the staff is FANTASTIC!!! Scott answered all my Questions about the car and helped me make a decision on my top two choices Damien answered my endless questions about my paperwork. When the day comes to make my next vehicle purchase I will be buying here Until then I recommend you go buy your next car her it is a great experience
The team here is so awesome!!.. I would come back again!😊
I can't say enough good things about Basic Auto RVA. Scott kept in touch with me on a regular basis to assure me they would do everything to get me a nice reliable vehicle. Wendy worked her magic and made it happen with the financing. Then Damien wrapped it all up answered all of my questions. I can't thank them enough. I went in and drove away with a very nice Vehicle that I love. I will definitely be purchasing my next vehicle with them when the time comes.
Words cannot express how much I love this team. I'm a repeat customer and when I needed a new car I didn't even hesitate to contact them. They really make you feel like family. Wendy, Damien, and Scott really took care of me and once again made my car buying experience a breeze.
4 days ago
Scott, Damien, Wendy and Rena are great. They were personable and very helpful! Damien walked me through everything and ensured I was happy with the choice of car I wanted. They deserve more than 5 stars. If you're looking for a car in the Richmond area Basic Auto RVA is where you need to go!!!!
2 weeks ago
Thank you so much Scott, Damien, and Wendy for everything and getting me my 2017 Subaru Impreza! Y'all are the best!!!!!! Lots of screams and happiest from me
2 weeks ago
I loved this place. I went in as a first time car buyer and a full time student. The first time I went in they were very nice and friendly and HONEST. That time they didn't have a car for me in my price range. I went back home. A few days later they sent me a message saying that they think that had a car that would be perfect for me. I went back and saw the car in question and had only one thought. That's y car. The salesperson were great and I will forever appreciate that they remembered me and told me bout this car. I love it and it has been the best decision I have made so far in life the experience of buying a car from the has made 2020 not be just a complete nightmare.Thanks Basic Auto RVA y'all rock
I'm not the best at giving reviews, but everybody at Basic Auto RVA deserves a shout out! Very professional, dedicated to customer satisfaction, went above and beyond to help a guy with no credit history get a great deal on an awesome truck! No credit, ok credit, great credit, whatever! These guys deserve all of Richmond's car business. Wendy, Scott and Damien put the "team" in team! Seriously, thanks guys 😃
Basic Auto is not really basic. Scott was very charming. I was sold on the vehicle before the test drive was over and they made the buying process quick and painless. Just what I needed after my Bankruptcy. Very happy customer. Thanks you guys!!
They are the absolute best!! Made the process sooo easy, very comfortable and stress free!! Scott, Damien, Wendy and Rena are heaven sent! You won't be disappointed they literally hold your hand every step of the way..I couldn't have asked for a better sales team!! If your looking for a great reliable vehicle pleaseeeee visit them and let them take you back to the BASICS😍😍😍they are my family!! They check on you after even after you made your purchase years down the road they are amazing!!
Such a fantastic team here! After a day of letdowns with other used car lots we were met with Scott rolling out the red carpet for us and Wendy finding a better rate than anyone else (including our own bank!) - there is nothing BASIC about Basic Auto RVA...this is THE place to shop for your next vehicle!
This place is AWESOME!! Our last experience buying a car with a huge dealership was HORRIBLE! We had to wait literally hours before the deal was done and paid more than we wanted to. Wendy Scott and Damien at Basic Auto are so wonderful. They are all about "going back to the basic". Customer service, Quality and Price. Can't thank them enough. We totally trust them and know that they are very genuine. We were in and out with a great vehicle at a great price and the process was much more enjoyable!!
They're so amazing! Damien and Wendy were beyond helpful. They worked with my budget and got me into a new vehicle in under an hour. I would highly highly recommend them to anyone on the market!! My experience was nothing short of great.
I absolutely LOVVVVVVVE the customer service, an care they poured into making sure I left satisfied today, I am 1 proud mama, thank you Basic Auto sales for not just caring about making a sale but caring about me caring about re establishing my credit for a better tomorrow for my children.......#IAmSoHappy
Deltarsha Dow-Johnson 1 week ago
I went thinking I wasn't going to get approved for a car loan, but Scott, Wendy, and Damien made it happen for me! Wonderful experience helped all the way throughout the process even helped me get a better insurance quote! I highly recommend that you guys come here they have 40 options to choose from far as loans go. Thanks so much guys for my 2019 Malibu
I am so happy to say my Wife and I purchased a car from here today! They took care of us from start to finish, explained everything to us clearly it felt more like working with family than any car experience we have ever had. I love businesses that are women-led and especially open to people of all walks of life. I would definitely suggest basic Auto RVA to anyone looking for a car.
These guys are awesome within in one week these guys got me the car I wanted!. If you are in need of a vehicle I recommend coming to Basic Auto RVA... Thank you guys so much..Damien, Scott, Wendy an Rena...
We just financed a 2018 Dodge Caravan today from Car America!! They were literally the best! When we spoke to James on the phone and Damien they were so personable and ready to to! And we worked with Scott and he made us feel so comfortable. Wendy was the same, honest and helpful. She tried her best to make us happy. They were honest and got us the best vehicle and deal for our situation. (This is a very real review.) I'm over the moon with our new vehicle!! We literally have had three crappy cars before this one and financed through predatory drivetime before this. That was a nightmare. So I'm extremely happy to say were apart of the Car America family!
They are awesome... they take it personal and want to help. I recommend anyone to shop with them for buying a car. They definitely are family!
My husband and I had an appointment with Scott. He was helpful from the beginning and customer service was spectacular. He walked us through the entire process making sure we understood everything. Wendy was also awesome, she laid out all the options and was willing to work with us. We successfully were able to purchase the vehicle we loved because of these two! Thank you guys again!
I met Scott Vanderstigchel and Wendy at Car America and they were an awesome help!! Thank you so much!! I'm excited to drive my 2018 Nissan Altima!! Thank you Car America!! 😊
Review: My experience with this dealership has been great from start to finish. First of all, I didn't expect to see Wendy when I walked in!! She has been present, ready and available to help whenever needed. I had a "different" type of situation when I went to Car America, but Wendy and Scott talked to me about every possible situation. Long story short, I am now apart of the TRUSTED Car America family!!
My husband and I had an appointment with Scott. He was helpful from the beginning and customer service was spectacular. He walked us through the entire process making sure we understood everything. Wendy was also awesome, she laid out all the options and was willing to work with us. We successfully were able to purchase a vehicle because of these two! Thank you guys again!
Scott V my salesman was awesome, even after I dodged his phone calls a few months, and he didn't forget either.lol , But it was the best car dealership experience I have ever had , I've dealt with a lot of dealerships from big to small , Car America gets straight to the point, They tell you what they can do before you come in or at least possible outcome with your credit situation, I'm fat and they didn't try to just stick me in the cheapest smallest car I could afford, they gave me great options in my limited price range, no hassle and haggling back and forth , the finance lady actually tells you what your contract is and explains, and she did not try to fast talk me before i signed , that was a plus for me, the manager actually said hi and shook my hand, and checked on all the customers while we were waiting , it was just Great A+++
Great staff! Awesome service!
Great place to get a car from. You won't regret it
This was the smoothest car purchase I've ever made. The staff is awesome, Scott Vanderstigchel an amazing person, if he saw he can help you purchase a car he will. Car America will not disappoint.
I've had the best experience ever from my salesperson . Just the best. Wendy Rena Damien all of them were just nice friendly they treat you like family. I would recommend everyone to Car America I'm a happy customer today .
The service was great. They treat you like family.. thanks Car America..
Wendy and her staff are awesome. I worked next to them and saw happy customer after customer. When I'm ready to buy it will be Car America.
I got a new car here today, on Halloween, nice day for a car and a nicer day to meet a great team of people who will make sure you get the car that you need for a price that best benefits you. This place is amazing, and I get to leave with a new car and a smile 😁, these people are great, down to earth, and just want the beSt for you. 🙌
I had an awesome experience at Car America! Received valuable knowledge of the entire buying process. Crystal, Damien and Wendy worked diligently to get me into the car I chose! Thanks guys for your exceptional customer service. I'm going to tell all my friends to buy their next car from Car America! Car America rocks!!
I previously bought a 17 Nissan Rogue from Car America. I took it into another shop for a quick inspection. The other shop found tons of issues. I didn't trust what they said so I called Damien and he got me in ASAP! My time was at 12. I dropped the car on the way to work at 6am. By 9am Wendy was on the phone with me as they had already looked at my car! No where near the issues previously given by the OTHER garage! They did a full check of my car and put it on the machine to test it. Test drove it and triple checked it. I left with information and TRUST!! No where else will you get this SERVICE!! Never again will I go anywhere else!! Not even in a pinch!! Car America is the absolute BEST!! Thank you so much for your great team and your trustworthiness!!!
This is my 2nd car with car America. I love the team and how professional they are.. Go check them out and ride off today!!
Scott and the whole staff were very helpful and made sure they did all they could to get the job done! I will always recommend people to them!
Great experience 👍 with sale's staff you guys and gals rock thank you! Such quick service!
Richard Waddy Jr
Let me tell you about my experience.... 1st.... the customer service is amazing.... They made sure my time was not wasted .. knowing buying a car can be an 8 hour shift.. I was out in about 3....and that included me test driving vehicles... From the beginning to the end... shout to Crystal for going over and beyond to ensure I was a satisfied customer.... Please.. if you are in the business of car shopping.. Car America... is the way to go....
This group of people went above and beyond to make sure that we got what we wanted and needed...i got to meet Wendy and she is just as down to earth as she appears on TV.. Thank you Scott, Damien, and Wendy for showing us what a great car buying experience looks/feels like! We will definitely be recommending Car America to all our friends and family.
Hands down the best experience I have ever had when buying a vehicle. The Staff at Car America cannot be beat.They made sure that we were comfortable and happy with our choice. Ms. Wendy is just out of this world amazing with making a person feel important and not just another car sale or deal. Our Sales Professional was Scott V., totally the best in the business. He is very knowledgeable and extremely good at his job. I feel like I have an extended family because that's the way I was treated; like FAMILY. Thank you Scott V.,Wendy Scott, and Damien Mann for the greatest car buying experience ever!
Love this place! They promised and they delivered! Crystal was sooo helpful! Damien was awesome! And of course Wendy was the best! Highly recommend!
Our experience with Crystal was absolutely magnificent. Professionalism and customer service at its best. Thank you so much!
They never made me feel hassled or pressured to buy a car. They made me feel right at home. I recommend them to anyone. Thank you Chrystal,Damien , Sean and last but not least WENDY!!!
I went in Friday not really expecting much but still hopeful because I've never bought a car on my own. Austin helped me through the process and was great!! He explained things very well so I wasn't lost or confused about anything as a first time buyer.Actually everyone I came in contact with was great! I had a time restriction and every single employee worked extremely hard and fast to get me on the road in time and they did. They really legitimately cared about my time and I really appreciate that. Wendy was very honest and transparent with me and honestly went way above and beyond to get me in a vehicle and I'm SO greatfull for that. The whole experience from start to finish was very relaxed and easy and they really care about the people they help. I will be recommending Car America's to literally everybody who needs a car because my situation was not the best but they still made sure I drove off the lot with a NICE newer car. Wendy has an amazing staff and I'm very happy with my decision to come in the other day.! So Thank you guys again!!
Car America!! I loved it ..the experience was very nice and felt like I was family ! Go shop with AUSTIN PULLEY he's the Best..... Happy Customer here!
From the immediate positive/joyous vibe My Mother and I received from Crystal when we walked through the door from start to finish! Our experience with Car America was everything!! Wendy worked so hard to get us a deal within my budget and Damien gives me so much life! They were so personable and very thorough when it came to explaining anything we had questions about! I will definitely be referring my family to them! I was a nervous wreck but they made me feel like Family and even got a few hugs out of me at the end!! THEY ARE AWESOME!! Thank you so much yall!!! Special Thanks to the beautiful big head Crystal!! Lol
Great buying experience very friendly and trustworthy.
Austin was my sales agent and he is beyond awesome! Everybody was super friendly, efficient and they helped get the car I wanted quicker than ever imagined. They even gave me cake!! BEST DEALERSHIP TO WORK WITH!
Austin was my sales representative and was absolutely AMAZING, accommodating, professional and made my buying experience more than pleasant. LOVE Car America!
Car America is wonderful, we meet Crystal Bishop- Hopkins when we first walked in to the dealership, Damien Mann introduced us to her , from here the finding, driving and buying experience was awesome. Wendy at Car America really went to bat for us to make sure we were able to purchase the exact vehicle we wanted at a price hat was awesome! Thank you all everyone so very much for making this a reality for us ya'll were awesome.
We couldn't be more happier with our Car America purchase. The whole team was wonderful! Austin, Damien and everyone was amazing and got us into a better car for a cheaper price than another dealer. Very pleased and highly recommend!
They were very professional,fast and made me feel very welcome ! Crystal was a very friendly and funny salesperson! They made sure I drove off the lot today in a car I love!
Hands down the most and best car dealership I've ever been to!!!! I met Wendy!!! Wendy!!!!!! But let me not stop there! Crystal!!!! My main lady! Words cannot express how thankful and grateful I am for the experience! CAR AMERICA!!!
Crystal made me feel like she we where family from the first phone conversation we had and when I got to the location everyone was so friendly and you would think the whole staff was one big happy family, and they worked out everything price wise to my need and made sure I drove away with a smile on my face and before I left there I already recommended 4 fri
Mr. M. Fulton
I would just like to thank Car America sooooo much ! I've been to multiple dealers before but I've never felt as secure about purchasing a car before ! This experience was by far the easiest yet most efficient car purchase ever ! Crystal really walked step by step with me throughout the entire process ! Thank you so much Car America you guys have been a blessing to me and my family I'll definitely be sending more individuals to Car America !
I absolutely have to say my experience at Car America has been over the moon outstanding, I want to thank the entire Car America family for all their hard work and dedication to putting their customers FIRST. I would HIGHLY RECOMMEND MY NEW FAMILY TO ANYONE LOOKING TO BUY A CAR.
Everyone is so friendly! I definitely recommend car America to everyone that is trying to get a car. They made me feel at ease and confident about my purchase! Thank you Austin, Wendy, and the whole car America staff!
We walked in without any expectations of actually purchasing a vehicle. From the very beginning the atmosphere was extremely refreshing! From the beautiful Dolly, to the charismatic Sean, Damien, and the very awesome Wendy! This experience was completely grand! If you are looking to buy a new used car... go see Sean! Sean, Damien, and Wendy will take superb care of you! P.S. we left with 2 great vehicles attached to 2 great deals! Thanks Car America!
My experience at Car America was AWESOME!!!!! Austin and Wendy both worked together to make sure that I was very well taken care of, and that I got the vehicle that I wanted. I am forever greatfull for the family filled environment that was presented to my fiancé and I when we first arrived. You guys are at the top of my list and will be highly recommended to my friends and family who are looking for a vehicle. I appreciate and love you all so much, you made my day.
Where do I start!! Crystal, Damien, Wendy and the entire office worked extremely hard to get me driving off the lot with a vehicle that was affordable and met my needs. My credit is not the best, but they went above and beyond to get me the loan I needed! I am beyond happy to be on the road with a 2018 with extremely low mileage. I am beyond grateful and it was such a blessing! I highly recommend Car America as the number one car dealership should you need friendly and family like services as well as a great car buying experience!!!!!
My wife and I had a WONDERFUL experience here! We both had some challenges with our credit; however, Sean Johnson and Wendy made our dreams come true! We walked away with two cars, within our budget, and had everything we wanted. They not only made this possible, but they continue to communicate with you, even after buying the car, and guide you on how to better your credit with the purchase of their vehicles. I can't say enough great things about them! Sean was extremely sensitive to our needs and situation and took to heart what we wanted and what we could afford. We will be getting our son a car from here and from Sean next year!
My experience is almost unbelievable. Sean Johnson was friendly and professional and he told me when I walked in that I would leave in the car I wanted today, AND...I did. I love my car and the service at Car America. Please go and see them if you are looking for a car. They are the BEST!!!
My experience is almost unbelievable. Sean Johnson was friendly and professional and he told me when I walked in that I would leave in the car I wanted today, AND...I did. I love my car and the service at Car America. Please go and see them if you are looking for a car. They are the BEST!!!
Best service ever.Great customer service with Crystal,Damien,and Wendy.And my new bff Dolly.Thank You Car America!
I've had the pleasure of working with Crystal Damien and of course the great Wendy who put me in a car same day with no money down!!!!! I'm driving a car that I chose not one I had to get and I'm in complete love please please if your looking for a good car with great customer service go to Car America. They literally work with everyone I should know my credit right now is at the bottom of the bottom and I'm driving a 2017 Jeep Patriot. Thanks again to my Car America family. #100StarsIfICould
Thank you so much for making this scary process so easy and non confrontational. I needed your laid back atmosphere with attention to detail because the other dealer places just shoving cards and numbers at me did not help me in the decision process! I love my new Camry and my Sister is on the way for the Accord she drove on Thursday! Thanks again! Happy Holidays!
I went in Friday not really expecting much but still hopeful because I've never bought a car on my own. Austin helped me through the process and was great!! He explained things very well so I wasn't lost or confused about anything as a first time buyer.Actually everyone I came in contact with was great! I had a time restriction and every single employee worked extremely hard and fast to get me on the road in time and they did. They really legitimately cared about my time and I really appreciate that. Wendy was very honest and transparent with me and honestly went way above and beyond to get me in a vehicle and I'm SO greatfull for that. The whole experience from start to finish was very relaxed and easy and they really care about the people they help. I will be recommending Car America's to literally everybody who needs a car because my situation was not the best but they still made sure I drove off the lot with a NICE newer car. Wendy has an amazing staff and I'm very happy with my decision to come in the other day.! So Thankyou guys again!!!
The most trustworthy and honest dealership in richmond! if i could give them more than 5 stars i would. The owner Wendy is so honest with you from the start. Crystal and the rest of the team are awesome.. They make you feel confident about your investment. Thank You Car America! :) Att: Denisse & Maria.
Car America's crew were awesome and very nice!!! Excellent customer service!! They show they care the minute you walk in the door and out the door. So glad I went to Car America and left with a nice new car!!! Thanks Car America crew & sweet puppy🐾 that greeted me at the door!!!
If you are looking for a car. Please try car America they are the best. Crystal was my girl she helped me she was very patient with me. Me Wendy is the best she was patient as well. The whole staff was totally awesome.
Great experience Austin at Midlothian location he got me in a nice vehicle without any painful negotiations.Would recommend to anyone who wants hassle free car buying
Car America has been the best car buying experience I have ever had!!! Ms. Crystal has the best personality!!! The entire team is so friendly and welcoming!!!!
I had the best experience working with Car America! They are great and stick to their word, and working with Crystal was fantastic!
We are still in shock on the excellent service we received... They got us what we were looking for at better rate then we had. Wendy is Great .She is smart to surround herself with a great group of people .... Damien, Brian and Sean .. I was speechless ...Car America Family....... goes beyond what customer service is .... I can't imagine going anywhere else. Thank you... Sean we will back ...
HE HAS DONE IT AGAIN!!!! Came in to purchase my second car from Car America and I was fortunate to be helped by Mr. Sean Johnson! He made me feel comfortable and well informed. He made the process easy and painless. He was so in tune with not just what I needed, but he knew how to balance it out with what I wanted. I am a very happy customer. If anyone needs, or wants, a reliable and affordable vehicle....GO SEE SEAN JOHNSON AT CAR AMERICA!!!!!
Come see my man Sean and it's a 99.9% chance you walk out with a new vehicle, new smile, n perhaps a new soul n spirit...they welcome you with open arms and treat you like family...did I mention my man came out the dealership and greeted me in the parking lot, love n respect!!
One of the best places I ever been!!! Wendy is very passionate & caring......I truly can't forget Crystal!!! Thanks for the experience,that I'll come back to & refer all my friends & Fam too! Thank you "Brian" as well😁😘
Came in with my head low from being battered and bruised at the many car places I visited in the last week that all told me no with no real explanation on why or what I could do or who I could go to! As soon I got in I saw the pearly white teeth of crystal Hopkins who has walked me thru this tiring process and had made it feel like a breeze! Wendy is the best at handling all the financial woes we go thru sometimes! This place is the place to shop and actually buy a vehicle that you want! Stop buy and drive! It just makes sense! I know that was corny but hey lol! God bless!
CAR AMERICA MADE BUYING A NEW CAR FAST AND EASY...HASSLE-FREE... AUSTIN, DAMIEN AND WENDY ARE GREAT WITH TOP NOTCH CUSTOMER SERVICE! YOU GOTTA SEE THERE SELECTION! I'M SUPER HAPPY! I HIGHLY RECOMMEND THIS DEALERSHIP TEAM!! THANK YOU CAR AMERICA!!
Great experience at America . Awesome place to buy low mileage cars at affordable price . I suggest you to buy the best car at best place
Super kool to me its the best place to buy a car I wish I could give them 10 stars! 👊
My sister had to best experience since her 1st car back in the earlier 90's. I cant wait until i have to buy one. Crystal, Sean and Wendy are funny .If you need or want a car go to CAR AMERICA!!!!! You will NOT be disappointed .
Best place to buy a car!
Car America was outstanding with their service and hospitality. I was weary at first due to past relations with other dealerships but that quickly changed. They worked with me every way possible and made me feel apart of. Because of Wendy, Crystal, Damian and Car America I am a first time car buyer and I couldn't feel safer nor happier about it.
The best car buying experience we have had... Awesome customer service from the whole team. We even had our 2 year old which we thought would make the whole thing even more stressful, well they kept him busy so we could focus on what was going on... I definitely will recommend them to everyone
Was referred to this establishment by a friend. I must say.... I wish I would've came to this place years ago. The whole staff make u feel like family. Crystal handle everything very professionally. This place is AWESOME!!! Even their pet Dolly was friendly. I will comeback in the very near future and refer others as well. Love you guys..... Wendy, Crystal, Sean. See you all again soon.
I came here to buy a car and left with the car of my dreams thanks to Sean Johnson. He was professional, funny, and educated us on some things to get us through in the future. If you are in need of a great car, reasonable pricing, and family-friendly atmosphere; Car America on Midlothian Turnpike is the place to go.
Damien Was GREAT! He dealt with me on a personal level and I really appreciate him taking so much time to make sure I got the vehicle I WANTED! Not to mention the great Wendy who got me the rate and monthly payment I needed. They are THE BEST! The best experience EVER!!!!!!!
I soooo loved my experience here. The people here are great. My salesperson Crystal was the best. Wendy is cool as ice!!! Sean is so funny and down to earth. Love them all. Including Damien
Very Speedy and pleasant experience, Mr. Damien Mann was spot on and professional throughout the whole process, will definitely see them for a second car.
I have nothing bad to say! Sean, Damien, and Wendy were great! They made the process a breeze. And I really can't leave out the rest of the staff because they were all friendly as well. The actual process was quick and didn't take up my whole day, especially considering I hadn't planned on purchasing the day I did. It's hard sometimes in deciding who to go with or trust when it comes to purchasing a vehicle. But I knew that I wanted to give them a try when I initially came to check them out leading into Labor Day and they were closed for several days of vacation. What car dealership closes completely to allow all staff a vacation? Any company who takes care of their employees will definitely take care of their consumers!
Sean Johnson And Wendy are AWESOME AND VERY VERY Honest people, they took me and my daughter and put in an awesome reliable vehicle without breaking my pockets! I Love that they are very very upfront and honest......I would refer Car America to Everyone!
Very smooth process. Our salesman Sean Johnson was helpful in every way. Clear, concise, and to the point!! I will definitely be referring family and friends!!!
Not only do you need to "come see Wendy" but you especially need to come see Crystal! By far the best customer service my family and I have experienced from a car dealership. In this type of industry, they are truly honest, genuine, and have all the patience! We can't thank you guys enough for hooking my mom up! See you soon!
My experience was very pleasant and everyone of the staff was very helpful. I am on work visa and getting financing was difficult but they made it work for me. Very happy and satisfied. Thank you Car America.
Sean & Wendy are top notch professionals & now 'family'! Extremely patient, upfront, and kind! Can't recommend them enough for anyone looking for a vehicle and and fair pricing!
I have had a really nice and great experience here at Car America!!! The whole family was very nice and honest. Kudos to Crystal, Damien and Wendy!!! You guys are the best!!!
Crystal Hopkins met us at the door with her bright pink sneakers and a big smile. They are friendly and will get the job done.
Great staff. Excellent selection of vehicles. Wendy is a wonderful person to help you find your next new ride. I highly recommend you stop by and ride home happy in your next new vehicle!
Car America treats their customers so well and are upbeat. Crystal helped me so much today and now i have a new car and couldn't be happier! I will always come to Car America and recommend to to anyone.
Sean Johnson was great to work with. He took care of us and made the transaction seamless. Great guy, great salesman, great dealership. I would definitely recommend him to anyone looking for a vehicle.
IT. HAS. BEEN THE BEST CAR PURCHASE. I HAVE MADE. AND WENDY AND ALL HER STAFF. GO THE EXTRA MILE. AND BU BECOME A PART OF. FAMILY. THANKS AGAIN 👍 👍😁 😁. FOR. A GREAT AND. ASSUME. EXPERIENCE. WE. HAVE RECOMMENDED. TO. ALL OUR. FAMILY BAND FRIENDS. WE. WILL BE A. RETURN. CUSTOMER😁😁😁😁😁😁👍👍👍👍👍👍👍👍👍👍
Honestly this place is great. Wendy and her entire staff make you feel like family. She is very fair and honest and is not looking to make a quick sale that will ultimately hurt the customer. Sean is such a funny and down to earth guy. And the best part, they have a cat that comes in and out to visit. I would recommend this place to anyone looking for a good quality used car. We've bought plenty of cars from them and have never had a single problem with any of them. Wendy is such a great person, she personally drives every car she sells. I don't know of many places that can say that.
Today I bought a car, not my first from them, not second nor third. This is my 4th car from Car America. Wendy gave us a great deal, worked with us as well as Sean Johnson! Actually all employees greeted us with kindness and had something to do with buying our latest car! We recommend Car America over any dealership! Wendy knew exactly what car I wanted when I didnt even know. She was right! I love the car so much! Thank you for making today a great and wonderful experience! If ever we needed another car, Wendy is our first choice!
Shout out to Wendy Scott. This is the only place I will EVER buy a car. Not only has she sold me two great vehicles she guards my diagnosis and protects my wallet.
Trust is a word hard to come by in the process. Not here....TRUST is key!
Please call her today if you are car shopping...804-675-0100.
Excellent customer service always!!
Elizabeth Clarke Anthony
"As a first time car buyer, I was a little weary of going through the purchasing process and getting the best offer I could. I can honestly say Car America gave me the fairest offer possible and my experience with them was phenomenal. Sean was professional, funny, and made the buying process as painless as possible. I highly suggest asking for Sean! (Even if he's a Cowboy's fan). Wendy made sure I received the lowest interest rate possible and a monthly payment I could easily afford. Lastly, Brian made understanding all of the paperwork easy and ensured I was comfortable and had no questions before asking me to sign. Overall, Car America listened to what I wanted and did not try to push anything on me. I highly recommend them!
"Wendy and Crystal are absolutely the best people to see while trying to purchase a vehicle. Wendy helps you to pick out a car within your budget and gives you great customer service. Crystal is also great! Crystal is friendly and gets on a personal level with her clients to make the experience fun, rather than being bored while waiting!"
"Mrs. Wendy is absolutely a great person she takes time to get you the best vehicle that can match your price. Ms. Crystal is very friendly very detailed and have a great personality. Come and experience the professionalism and warm welcome atmosphere."
"Had the best experience today at Car America with my mother & my wonderful awesome saleswoman Crystal Bishop-Hopkins!!! They got me a great deal & the car I wanted. Recommend Car America on Midlothian if your looking & they make sure your taken care of the right way!"
"My Experience here today at Car America, was indeed awesome thanks to Sean J. and a big shout-out to my girl Crystal. Ms. Wendy was also awesome. Thanks u guys for helping me to start my new fresh Life. Excellent job u guys."
Crystal, Wendy and the team at Car America are the absolute best. I felt like family there, we were treated like gold, and left with an amazing deal. I couldn't be happier with our experience. Go see them, ask for Crystal (who is one of the most genuine people in this world) and go get a great deal. You can't go wrong.
It's the best place to make the best decision, Crystal B. Helped us from the beginning and gave us options to meet our needs and never gave us a negative answer, Wendy was also a great support to find us best deal!!!! Thank you Car America and their staff for making me feel comfortable to my husband and I.
I just want to say that Wendy and Sean are amazing!! I was in desperate need of a vehicle, due to my car breaking down. I went to several (unnamed) locations and was approved at two, however when I spoke with Sean everything was completely different than the other dealerships. They were kind, welcoming, friendly and most of all caring. My decision was mostly based off of the fact that they really felt like a family. I got to the location (thank you Wendy) and walked out a couple hours later in my brand new vehicle. I am so happy, thankful, and grateful for everyone that works at this location. Thank you for taking me in as your new family member. Great customer service, great price, just GREAT,GREAT, GREAT!!!! :) If you are in need of a vehicle, look no further.... You are at the BEST DEALERSHIP IN VIRGINIA!!!